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  1. Hero Wars: Alliance
  2. Payments

Payments

Wendy's Shop

  • Heroes' Brawls (July 7–July 10, 2025)

Payment Difficulties

  • I Didn't Receive the Purchased Goods
  • Got a Message That I Need to Request a Refund
  • (iOS only) I Was Overcharged
  • I Can't Make a Payment
  • I Made a Payment and Got the Wrong Item
  • I Was Charged Twice for a Single Purchase
  • See all 13 articles

Bundles and Special Offers

  • Bundles / Special Offers
  • I Want a Custom Bundle / Special Offer
  • I Don't Have the Same Offers As Other Players
  • Treasures of Valkyries Bundle
  • Two Fates Bundle / Celeste Special Offer

Valkyrie's Favor

  • Valkyrie's Favor
  • How to Restore My Valkyrie's Favor Level

Emerald Sale

  • Emerald Sale or x4 Emerald Multiplier
  • I Bought Emeralds with a Multiplier but Got x1 Emeralds Instead

VIP

  • About VIP Levels
  • How Many VIP Points Do I Get for Emerald Purchases?
  • VIP Points at VIP Level 15

How to Contact Support

  • How to Contact Support

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