A screenshot is an image that shows the content of a screen. Screenshots are crucial for troubleshooting.
Select the name of your device's operating system to view the instructions.
Depending on your device model, you can take a screenshot using one of the ways below. Open the screen you want to capture and follow one of these instructions.
- Press the Power and Volume down buttons at the same time and hold them for a few seconds. The screenshot will be saved to your device.
- Press and hold the Home and Power buttons simultaneously for a few seconds.
- Hold down the Power button for a few seconds. A menu will appear where you need to tap the Screenshot option.
Open the screen you want to capture and follow one of these instructions, depending on your device model.
iPhone
- For models with Face ID, press the Side and Volume up buttons at the same time and then quickly release both buttons.
- For models with Touch ID and the side button, press the Side and Home buttons at the same time and then quickly release both buttons.
- For models with Touch ID and the top button, press the Top and Home buttons at the same time and then quickly release both buttons.
iPad
- For iPads with a Home button, press the Top and Home buttons at the same time and then quickly release both buttons.
- For other models, press the Top button and either of the Volume buttons at the same time and then quickly release both buttons.