How to Contact Digital Turbine

  1. Tap the button that looks like a sack of emeralds:

    emeralds_tasks.jpg

    If you do not see this button, tap the emerald icon in the upper-right corner of the main screen:

    emeralds_counter.jpg

    Scroll the left list and tap the Emeralds tab. Then press Go for it! in the right part of the screen:

    tasks_emeraldshop_eng.png
  2. In the new window, click Open next to Digital Turbine:

    select_provider_eng.png

  3. Tap Status in the bottom part of the screen:

    dt_status_button_eng.png

  4. Find your offer and tap it to open details.
  5. Tap Having issues? Click here:

    dt_problems_eng.png

  6. Fill out the form and submit your report:

    dt_support_form_eng.png

    You will receive a response to the email address you indicated in the request.

Was this article helpful?
4 out of 21 found this helpful