How to Contact Tapjoy

  1. Tap the button that looks like a sack of emeralds

    emeralds_tasks.jpg

    If you do not see this button, tap the emerald icon in the upper-right corner of the main screen:

    emeralds_counter.jpg

    Scroll the left list and tap the Emeralds tab. Then press Go for it! in the right part of the screen:

    tasks_emeraldshop_eng.png
  2. In the new window, click Open next to Tapjoy:

    select_provider_eng.png

  3. Tap the three lines button in the upper-left corner:

    tapjoy_three_lines_eng.png

  4. Tap Reward Status and select the required task:

    tapjoy_contact_support_eng.png

  5. Check the status of your task, and if necessary, contact Tapjoy Support via the Contact Support section.

    contact_tj.jpg

If you cannot access the tab with quests, you can contact the Tapjoy Support team via their Help Center.

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