This article explains how to contact the platform's Support. To see the instructions, tap the name of the app store from which you installed the game.
Google Play
To contact Google Play Support:
- Open the Play Store app on your device.
- Tap your avatar to open the Menu.
- Go to the bottom of the list and find Help & feedback.
- Select Contact us at the bottom of the page.
- Follow the provided instructions to submit a ticket and wait for the answer.
If the Сontact us button is not there for some reason, you can initiate a dialogue with Google Support here.
App Store
To contact Apple Support:
- Follow the link.
- Type in your question in the pop-up window.
- To contact Support directly, choose the Chat or the Call option at the bottom of the page.
- Follow the provided instructions to submit a ticket and wait for the answer.
AppGallery
To contact AppGallery Support:
- Follow this link.
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Select your region in the Email us field. You will be redirected to the Support page of your region.
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Select your preferred contact method.