How to Contact the Platform’s Support

This article explains how to contact the platform's Support. Select the payment service you used for the purchase to see the instructions.

Google Play

To contact Google Play Support:

  1. Open the Play Store app on your device.
  2. Tap your avatar to open the Menu.
  3. Go to the bottom of the list and find Help & feedback.
  4. Select Contact us at the bottom of the page.
  5. Follow the provided instructions to submit a ticket and wait for the answer.

If the Сontact us button is not there for some reason, you can initiate a dialogue with Google Support here.

App Store

To contact Apple Support:

  1. Follow the link.
  2. Type in your question in the pop-up window.
  3. To contact Support directly, choose the Chat or the Call option at the bottom of the page.
  4. Follow the provided instructions to submit a ticket and wait for the answer.
AppGallery

To contact AppGallery Support:

  1. Follow this link.
  2. Select your region in the Email us field. You will be redirected to the Support page of your region.
  3. Select your preferred contact method.
Aghanim

You can contact the Aghanim Support team at support@aghanim.com.

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